Wednesday, March 23, 2011

Netflix

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The bad news is that Netflix's website and Watch Instantly streaming service have been mostly inaccessible for the three of hours. Those lucky enough to have the page open from earlier may still have access, and devices based on older UIs are up and running while the newer HTML5 based frontends seem to be down for the count. The worse news is Crain's New York Business reported today that a new licensing deal with Showtime will not renew streaming access to older seasons of currently airing shows like Dexter and Californication when they expire this summer. Instead, their arrangement will cover shows that are off the air like The Tudors and Sleeper Cell.

Showtime has decided to hold the fresher stuff back for its TV Everywhere portals accessible by pay-TV subscribers despite Netflix's best efforts to pitch itself as a friend to the premium networks, which could also explain its plan to start offering original content of its own next year. Wide outages like this have been relatively rare and while we'll just keep an eye on @NetflixHelps until it's back up, there's no telling what other blank spaces we might find in our instant streaming queues in the future.

Although we are not sure when exactly Netflix went down, we have noticed that the web video service has not been operating normally for at least the past 3 hours, and probably more (as seen from San Francisco). The DVD processing capabilities don’t seem to be affected – although you can’t manage your queue now, but the streaming content is definitely not working. Netflix says that it is working as fast as possible to fix this issue. This is not the first time that this happens, but interestingly, some Netflix users are already complaining on Twitter that they are forced to “use Cable TV”.

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