As part of his “undercover” assignment, donned a disguise and Croatti worked alongside a number of its employees-Team Partners across the country to better understand their work and to see if improvements could be justified. “Despite the fact that I had some difficulties to perform many different tasks of, I was pleased to see the systems and procedures we have put in place to ensure quality and customer satisfaction are working in the field, “said Croatti. “The team partners who” trained “me all copies of workers who treated me and other colleagues with dignity and respect. And it is extremely important to me because it means that our values of the founding family and the culture of the family are also well entrenched in our business. ”
The reality series from CBS Undercover Boss “follows high-level executives of large national companies, slipping anonymously into the rank and file of their societies. Each week a different direction leaving the comfort of the executive suite for stealth missions to see first hand the effects of their company policy on employees and the products and services they provide.
Editor’s Note: NFL playoff games on CBS may slightly delay the release time of the January 9 episode of “Undercover Boss.”
UniFirst is a North American leader in the provision and maintenance of uniforms, workwear and protective clothing, outfitter currently over 1.5 million every working day and helping to enhance the professional image of more than 225,000 businesses across the United States and Canada. The Company provides uniforms and apparel rental programs managed service, and purchase options. As part of its services and brand imaging for optimization companies, UniFirst also offers installation service programs, including mats, mops, and toiletries such as soap, hand towels paper and sanitary napkins. For more information, contact UniFirst at 800-455-7654 or visit http://www.unifirst.com.
SOURCE UniFirst Corporation
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